RIDER / DELIVERY PARTNER TERMS OF SERVICE
Effective Date: 14/12/2025
These Rider / Delivery Partner Terms of Service (“Rider Terms”) govern your access to and use of the delivery partner services provided through Gozapper (the “Platform”), operated by Cleroworks Technology Solutions, a company incorporated under the laws of the Federal Republic of Nigeria (“Company”).
By registering as a rider or delivery partner (“Rider”, “you”), you agree to be bound by these Rider Terms. If you do not agree, do not register or perform delivery services on the Platform.
1. ELIGIBILITY AND REGISTRATION
To register as a Rider, you must: - Be at least 18 years old - Possess a valid government-issued identification - Hold a valid rider’s permit, driver’s license, or relevant approval where required by law - Own or have legal access to a roadworthy vehicle (motorcycle, bicycle, or car, as applicable) - Maintain an active mobile phone with internet access You agree that all information provided during registration is accurate and up to date. The Company may verify your information at any time.
You agree that all information provided during registration is accurate and up to date. The Company may verify your information at any time.
2. INDEPENDENT CONTRACTOR STATUS
You acknowledge and agree that: - You are an independent contractor, not an employee, agent, or partner of the Company - You are solely responsible for determining how, when, and whether to accept delivery requests - Nothing in these Rider Terms creates an employment relationship
You acknowledge and agree that: - You are an independent contractor, not an employee, agent, or partner of the Company - You are solely responsible for determining how, when, and whether to accept delivery requests - Nothing in these Rider Terms creates an employment relationship
3. USE OF THE PLATFORM
The Platform allows Riders to receive delivery requests from users or merchants. You are under no obligation to accept any request.
When you accept a delivery request, you agree to: - Complete the delivery promptly and professionally - Follow provided delivery instructions - Handle goods with reasonable care - Confirm delivery through the Platform
4. VEHICLE, SAFETY, AND COMPLIANCE
You agree to: - Maintain your vehicle in safe and roadworthy condition - Comply with all applicable traffic, transport, and safety laws in Nigeria - Wear appropriate safety gear, including helmets where required - Not operate under the influence of alcohol, drugs, or any illegal substances
The Company may suspend or deactivate your account for safety violations.
5. FEES, PAYMENTS, AND EARNINGS
- Rider earnings are calculated per completed delivery and displayed on the Platform
- The Company may deduct applicable service fees, commissions, or charges
- Payments will be made via the approved payment method and schedule communicated on the Platform
- You are not entitled to payment for cancelled or incomplete deliveries, except as expressly stated
6. RATINGS AND PERFORMANCE
Users and merchants may rate Riders. Repeated low ratings, complaints, or misconduct may result in suspension or termination of your Rider account.
7. PROHIBITED CONDUCT
You agree not to: - Engage in fraudulent, dishonest, or deceptive behavior - Misappropriate or tamper with delivered goods - Harass, threaten, or harm users, merchants, or Company staff - Use the Platform for unlawful purposes - Allow another person to use your Rider account
8. EQUIPMENT AND EXPENSES
You are solely responsible for: - Vehicle purchase, fuel, maintenance, and repairs - Mobile devices and data costs - Insurance coverage, including third-party motor insurance where required by law.
The Company does not provide vehicles, fuel, or insurance unless expressly stated.
9. INSURANCE AND RISK
You perform deliveries at your own risk. To the fullest extent permitted by Nigerian law, the Company does not provide health, accident, or vehicle insurance coverage for Riders.
10. INTELLECTUAL PROPERTY
The Platform, trademarks, logos, and software remain the exclusive property of the Company. You are granted a limited, non-exclusive, revocable license to use the Platform solely for delivery services.
11. SUSPENSION AND TERMINATION
The Company may suspend or terminate your Rider account at any time, with or without notice, if you: - Violate these Rider Terms - Breach applicable laws - Engage in conduct that poses a risk to users, merchants, or the Company.
You may stop using the Platform at any time.
12. LIMITATION OF LIABILITY
To the fullest extent permitted by law, the Company shall not be liable for any indirect, incidental, or consequential damages arising from your use of the Platform.
The Company’s total liability shall not exceed the amount earned by you through the Platform in the thirty (30) days preceding the event giving rise to the claim.
13. INDEMNIFICATION
You agree to indemnify and hold harmless the Company, its officers, employees, and partners from any claims, damages, losses, or expenses arising from: - Your delivery activities - Your violation of these Rider Terms - Your breach of any law or third-party rights
14. GOVERNING LAW AND DISPUTE RESOLUTION
These Rider Terms shall be governed by and construed in accordance with the laws of the Federal Republic of Nigeria. Any dispute shall first be resolved through good-faith negotiation. If unresolved, disputes shall be submitted to the courts of competent jurisdiction in Nigeria.
15. CHANGES TO THESE RIDER TERMS
The Company may update these Rider Terms from time to time. Continued use of the Platform after changes take effect constitutes acceptance of the revised terms.
16. CONTACT INFORMATION
For questions regarding these Rider Terms, contact:
Email: support@gozapper.com
Address: 103 Ondo Road Ijebu-Ode Ogun State.
BY REGISTERING AS A RIDER, YOU CONFIRM THAT YOU HAVE READ, UNDERSTOOD, AND AGREED TO THESE RIDER / DELIVERY PARTNER TERMS OF SERVICE.